Operations Program Manager

Company: VirtualVocations
Location: Mission Viejo
Posted on: November 7, 2024

Job Description:

A company is looking for an Operations Program Manager for Tax Products.

Key Responsibilities

Build and improve support for product and process launches with cross-functional teams
Manage large-scale, cross-functional initiatives and monitor user support indicators
Oversee the end-to-end lifecycle of tax reporting product launches and implement feedback improvements

Required Qualifications

8+ years of experience in operational, product, consulting, or project management roles
Experience in building proactive, user-first support solutions
History of executing complex operational projects with diverse teams
Data-driven decision-making experience
Proficiency in SQL or equivalent query languages is preferred

Keywords: VirtualVocations, Moreno Valley , Operations Program Manager, Executive , Mission Viejo, California

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