FULFILLMENT ASSOCIATE, RETURN MERCHANDISE AUTHORIZATION (RMA)

Company: Newegg
Location: Ontario
Posted on: November 5, 2024

Job Description:

Purpose of Job

The role of a Fulfillment Center is to get product to the customer as fast as possible and is a critical function within our Logistics. The role you'll play is having the opportunity to positively impact thousands of customers worldwide and drive Newegg forward through leading special projects within operations to develop business initiatives and operational excellence.

Job Description

Processing each order completely and accurately

Packing the orders in a safe, effective and efficient manner; verifying order accuracy by order number, product quantity and shipping each order

Ensure special safety precautions and/or equipment is maintained

Awareness of storage techniques and locations, space allocation, stock rotation.

Sort and prepare merchandise for RMA request.

Create and manage vendor and internal transfer documentation

Prepare merchandise for shipping with necessary and correct documentation.

Responsible for the verification and accuracy of all outgoing shipments

Responsible for loading packages onto carriers as needed.

Responsible for physical inventory count in assigned area.

Test and troubleshoot hardware and software problems.

Provide driver information for merchandise to relevant departments.

Supporting technical support activities between outbound and vendors.

Maintain a clean working area.

Other duties, responsibilities, and tasks may be required and/or assigned as necessary.

Job Requirements

High School diploma or equivalent

Previous experience working within Fulfillment, Warehousing, or Manufacturing preferred.

Excellent verbal communications skills

Must be physically capable of repetitive standing, lifting, bending and stooping for long period of time

Essential Mental & Physical Function

Walking, stooping, standing, stretching, bending, lifting and sitting for long periods of time

Ability to work under extreme environments such as high heat and cold weather

Requires minimum lifting ability of 40 pounds; may require heavy lifting of 50+ pounds with assistance of team members and/or equipment

Equipment Used

RF Scanner. Laptop

Pay Transparency

This job posting may span more than one job level.

The base salary range for this position in Ontario is $18/hr.

Additionally, Newegg offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, and generous time off for vacation and sick.

To provide greater transparency to candidates, we share base pay ranges for all US-based job postings in California. We set standard base pay ranges for all roles based on function, level, and location. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed above.

Keywords: Newegg, Moreno Valley , FULFILLMENT ASSOCIATE, RETURN MERCHANDISE AUTHORIZATION (RMA), Other , Ontario, California